gilbert teo yu-min bring a Surface Pro 4 to Zapplerepair Soho with power issue which is repaired by Benny Sunarto and returned 3 days later but after 1 week of usage gilbert teo yu-min complained that his speaker is not working so gilbert teo yu-min bring back and leave his Surface Pro 4 at Zapplerepair Soho. After checking Benny Sunarto found out it is logicboard circuit issue which he cant do and have to get a technician in China to solve it. gilbert teo yu-min come again to Zapplerepair Soho and pleaded he got not much money so Benny Sunarto decided to help him with offering him fee of just 70 sgd (Currently Zapplerepair charging repair shop in Singapore 60 sgd for just opening a Surface Pro without testing nor repairing) which is the same amount charged by the Chinese Technician without shipping charges at all as Zapplerepair has regular schedule to China every month.
Zapplerepair courier name Guntoro mistakenly took gilbert teo yu-min's Surface Pro 4 to Jakarta and held by the Custom at Soekarno Hatta Airport. Zapplerepair Indonesia try to bring it out legally but we need proof of ownership in regard to gilbert teo yu-min's Surface Pro so Benny Sunarto ask gilbert teo yu-min to provide the proof. Zapplerepair Indonesia pursuing the confiscated Surface Pro every month since then without fail.
Benny Sunarto feel responsible for the Surface Pro 4 so he offer to give a replacement Surface Pro 4 to gilbert teo yu-min eventhough gilbert teo yu-min not cooperative in giving the ownership letter proof.
gilbert teo yu-min want money totalling 700 sgd which Benny Sunarto rejected on reason that his Surface Pro 4 worth 550 sgd in Carousell so Benny Sunarto counter offer with 550 sgd in the end we agreed on 580 sgd in between gilbert teo yu-min allegedly mentioned that his Surface pen is with Benny Sunarto and want it back where as Zapplerepair has a rule where we dont take Customer unnecessary accessories unless neccesary for testing which in this case Surface pen is not needed at all from here Benny Sunarto deduce gilbert teo yu-min already bought a new Surface Pro 5 which is under discount at Carousell post for less than 1050 sgd but does not come with Surface Pen. Again Benny Sunarto agreed pass gilbert teo yu-min a Surface Pen from Zapplerepair Indonesia due to gilbert teo yu-min relentless pressure to get a Surface Pen.
Benny Sunarto got money 250 sgd from Zapplerepair Indonesia which he dutifully sent to gilbert teo yu-min and promising to clear the leftover 280 sgd in the next shipment of money from Indonesia.
Benny Sunarto update to gilbert teo yu-min regarding delay in payment from Indonesia without fail (in gilbert teo yu-min's Wordpress he cut only the part where i promise him not the full update and conversation).
gilbert teo yu-min request Community Justice and Tribunals System to ask for the left over 280 sgd payment from Benny Sunarto settled amicably using e settlement on the other hand up to 27 January 2019 gilbert teo yu-min still does not want to give the letter of ownership proof using many different excuses such as wife dont allow and after the payment completely dont bother to pick up Benny Sunarto's call nor reply his text message even though Benny Sunarto even offer to make the letter and gilbert teo yu-min just need to sign.
gilbert teo yu-min posted a derogative post about Benny Sunarto and Zapplerepair using his cherry picked conversation just to make himself seem like the victim with one purpose which is to defame Benny Sunarto who actually just wanted to help him without any financial benefit. Benny Sunarto feel insulted so he went to the Police to lodge a complain where the Police told Benny Sunarto that gilbert teo yu-min is no a threat to him and called gilbert teo yu-min to settle the matter nicely which he rejected sadly the Police told Benny Sunarto they cannot do anything about it.
Benny Sunarto asked gilbert teo yu-min to close the wordpress because he got regular insults from fellow Indonesian or future Zapplerepair Customer which he purposely ignore including the promise to sue him in Courts.
Benny Sunarto asked gilbert teo yu-min for the last time to close the Wordpress and give the letter which he purposely ignored so Benny Sunarto used another phone to miss call him and gilbert teo yu-min actually called back which proof that his phone number is working and he knows what he is doing.
Buron.id have verified that Benny Sunarto has the proof of photos of hate posting, recorded full text messages, Whatsap messages and the original Wordpress posted by gilbert teo yu-min in video. Benny Sunarto also signed a letter of confession with Police under Singapore law.